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MOVE THAT COUCH!

Questions, feedback, or need help with your account or a service request? We’re here to help.

The marketplace team

Customer & Provider Support

For help with your account, requests, quotes, bookings, payments, or another issue using MOVE THAT COUCH!

support@movethatcouch.com

Outside the day-to-day

General & Business Inquiries

For partnerships, press, business inquiries, feedback, or anything else.

hello@movethatcouch.com

Need help with a specific request?

To help us find it quickly, include your User ID and Request ID if available, along with any relevant screenshots or details.

Urgent or safety issue?

If there is an immediate emergency or you feel unsafe, contact local emergency services first. Once you're safe, contact support@movethatcouch.com so we can review the account or activity involved.

Email support is currently available. We do not offer phone support at this time.